

RMS 24/7 Monitoring Center
24/7 Support for a 24/7 World
Based at our Corporate Headquarters in Dallas, Texas, our state-of-the-art 24/7 Monitoring Center provides monitoring, customer, and clients support for all products and services from RMS. This center operates at the highest levels of both facility and data security, meeting all industry standards.
Our 24/7 Monitoring Center team goes through rigorous, specialized training to ensure optimal product and program knowledge. Customizable service levels include everything from alert management and violation reporting to live technical assistance immediate notification to officers, client contact, full escalation protocols, and more.